Privacy Policy
Last updated: January 1, 2026
Caisa AI Technology Ltd. and its affiliates worldwide (collectively, "Caisa AI Technology," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect information about you in a variety of ways:
Personal Data
When you engage with our services, we may collect personally identifiable information, such as your name, email address, telephone number, company name, job title, and mailing address that you voluntarily provide to us when you register for our services, express interest in obtaining information about us, or otherwise contact us.
Derivative Data
Our servers automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase services from us. We store only very limited financial information that we collect.
2. Use of Your Information
We use information collected about you via our services to:
- Create and manage your account
- Process your transactions and send related information
- Email you regarding your account or order
- Fulfill and manage purchases, orders, payments, and other transactions
- Send you marketing and promotional communications (with your consent)
- Deliver targeted advertising, newsletters, and other information
- Request feedback and contact you about your use of our services
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
- Administer sweepstakes, promotions, and contests
- Compile anonymous statistical data and analysis
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of processing your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to our processing of your personal data
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Caisa AI Technology Ltd.
Data Protection Officer
Email: info@caisa-ai.com
First Floor, 353 Festival St, Hatfield, Pretoria, 0180